Retour – The Best Feedback Button for Website & SaaS
The simplest user feedback tool to capture customer insights instantly.
Retour is a lightweight, customizable website feedback widget you can add to any site in minutes. Every submission arrives instantly in your dashboard with AI-generated summaries, emotional scoring, and category tagging, helping you understand user sentiment without digging through long messages.
Whether you're building a SaaS product, running a startup, or managing a personal project—Retour helps you get clear, organized, actionable insights with our feedback collection tool.
Why Retour Is the Best Feedback Button for Your Website
1. Add to Any Website in 60 Seconds
Install with a single script or npm package. No complex setup. No engineering headache.
2. Clean & Customizable UI
Match your brand with custom colors, text, positioning, form fields, and more.
3. Instant Feedback in Your Dashboard
Every piece of feedback appears instantly. Built for speed and simplicity.
4. AI-Powered Feedback Analysis
Get:
- AI summary
- Emotional rating (positive, neutral, negative)
- Categorization
- Priority tagging
5. Send Feedback Directly to Slack
Connect Slack and receive user feedback in any channel you choose—real-time.
6. Works on Any Platform
Retour supports:
All static & dynamic sites. If it runs JavaScript, Retour works.
Key Features of the Retour Feedback Widget
Customizable Button & Form
Change:
- ✔ Colors
- ✔ Position
- ✔ Text
- ✔ Form fields (name, email, message, rating, etc.)
AI-Generated Insights
Save time with smart summaries and sentiment analysis.
Feedback Management Dashboard
All your feedback in one clean, organized place.
Slack Integration
Get alerts and messages instantly inside your workspace.
Secure & Fast
GDPR-ready, encrypted, and optimized for performance.
Who Should Use Retour?
SaaS & Startups
Perfect for early-stage teams looking to understand users better.
E-commerce
Capture customer issues before they bounce.
Creators & Indie Hackers
Get feedback on your landing page, product, or portfolio.
Agencies
Install on client sites to gather structured feedback.
How Retour Helps You Improve Your Product
Retour turns random feedback into clear, actionable insights:
Frequently Asked Questions
1. What is a feedback button for a website?
A feedback button is a floating widget that allows visitors to submit feedback instantly. Retour provides a customizable, modern version of it.
2. Why choose Retour over other feedback tools?
Retour is lightweight, fast, easy to install, and includes AI summaries and Slack integration—features most tools hide behind expensive plans.
3. Does Retour work with any website?
Yes. If your site supports JavaScript, Retour works.
4. Is Retour free?
Retour offers a free tier for small projects and affordable plans for growing products.
5. Can I customize the feedback form?
Yes, completely. Change fields, colors, position, and even form behavior.
6. How to add a feedback button to a website?
Simply sign up for Retour, copy the provided script tag, and paste it into your website's HTML. It takes less than 60 seconds.
7. Is there a feedback widget for React apps?
Yes! Retour is fully compatible with React, Next.js, and other modern frameworks. We provide an npm package for easy integration.