Welcome to Retour. Retour is a product operated by **feedback**, which is the legal business entity responsible for providing the Service. By accessing or using our dashboard, website, or any related services (“Service”), you agree to these Terms & Conditions. Please read them carefully.
By using the Service or integrating our component, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue use of the Service.
The Service provides a feedback collection component that helps users gather insights, reviews, and submissions from their audience. We may modify or enhance features at any time to improve the Service.
The Service is intended for individuals or organizations who are legally able to enter into agreements. By using our Service, you confirm that you have the authority to use and manage feedback collected through the platform and will provide accurate and lawful information.
You are responsible for maintaining the confidentiality of your account and for all activities that occur under it. Notify us immediately if you suspect unauthorized access. The Service is not liable for losses due to compromised accounts.
“User Content” refers to feedback, text, or data submitted through the Service. You retain ownership of your content and are responsible for having the necessary rights to collect it. The Service processes content solely to provide and improve the Service.
You agree not to use the Service for illegal, harmful, or abusive activities, including spam, harassment, unauthorized data collection, or reverse engineering. Accounts involved in misuse may be suspended or terminated.
Paid plans for the Service are billed monthly or annually. By subscribing, you authorize recurring charges until cancellation. Fees are non-refundable unless required by law.
The Service may integrate with third-party platforms. We are not responsible for issues or failures caused by these third-party services.
The Service’s branding, codebase, design, and features are our property. You may not copy, redistribute, or create competing services based on our product.
We process data to operate the Service and comply with privacy laws. Details are available in our Privacy Policy.
We aim for high uptime but do not guarantee uninterrupted service. Updates, maintenance, and outages may occur. The Service is not liable for losses caused by downtime.
The Service is provided “as is” without warranties of any kind. We do not guarantee error-free operation, complete security, or accuracy of collected feedback. Use the Service at your own risk.
To the fullest extent permitted by law, the Service is not liable for indirect or consequential damages, including loss of data or revenue. Our total liability is limited to the fees paid in the last 3 months.
You may discontinue use at any time. We may suspend or terminate access if you violate these Terms. Upon termination, your account may be disabled and data may be deleted after a grace period.
We may update these Terms periodically. Continued use of the Service indicates acceptance of the updated Terms.
For questions or support, contact us at:
retourtechfeedback@gmail.com