The best feedback button for your website to collect user insights.
Retour is a powerful user feedback tool that lets you capture insights anywhere in your app. Each submission is sent individually to your Slack channel, while your dashboard shows AI-generated summaries—giving your team full visibility.
From code to connection
Install in minutes. Connect with users instantly.
1. Install the package
Add the customiza feedback button to your project using npm.
npm i smart-feedback2. Initialize the widget
Import and setup the customiza feedback button in your application entry point.
import { setupFeedback } from 'smart-feedback';
(async function(){
const fw = await setupFeedback({
projectId: 'your-project-id',
apiBase: 'https://www.retour.tech',
attrs: {
label: 'Feedback',
color: '#4F46E5',
variant: 'solid',
size: 'md'
},
autoMount: false
});
document.getElementById('feedbackBtn')
?.addEventListener('click', () => fw.open());
})();3. Add the trigger
Place a button anywhere in your HTML to trigger the feedback modal.
<button id="feedbackBtn">Feedback</button>Try it! Click the button below to send feedback.
From feedback to insight in seconds
See how Retour transforms raw user feedback into actionable intelligence for your team.
User Feedback
Users report issues or ideas directly from your app with one click.
Instant Alert
Your team gets notified instantly in Slack with the full context.
AI Summary
Our AI analyzes the feedback and generates a concise summary.
Dashboard
Track, prioritize, and resolve feedback in your dedicated dashboard.
Everything you need to understand your users
Powerful tools to collect, analyze, and act on user feedback without disrupting their workflow. Learn more about our website feedback button.
Flexible Feedback Button
Add a compact feedback button anywhere in your app. Users can submit insights instantly without leaving the page.
AI-Powered Summaries
All feedback is automatically analyzed and summarized using AI, giving your team clear insights quickly.
Slack Notifications
Each submission is sent directly to your Slack channel, keeping your team updated in real time.
Project Organization
Keep feedback structured by project, feature, or product area to streamline analysis and collaboration.
Retour – High-Impact Feedback Collection Functions
Powerful features designed to streamline your feedback workflow
Feedback Digest
Aggregate and summarize feedback from multiple sources into actionable insights
Smart Reminder Triggers
Automated reminders based on user behavior and engagement patterns
Timezone-Aware Feedback Prompts
Deliver feedback requests at optimal times across all timezones
Conditional Feedback Flows
Dynamic feedback paths based on user responses and context
Multi-Project / Multi-Tenant Support
Manage feedback across multiple projects and teams seamlessly
Intelligent Channel Delivery
Route feedback to the right channels automatically based on priority and type